okbey Privacy Policy – Your Data, Handled with Care

1. What Information We Collect

When you register an account on okbey, we collect personal information that is necessary to verify your identity and operate your account securely. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the payment process, we may also collect financial details such as your preferred payment method and transaction history, which are required to process deposits and withdrawals in Philippine pesos. We also collect technical data automatically when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us detect unusual activity, prevent fraud, and improve the overall performance of the platform. We do not collect any information beyond what is necessary for the purposes described in this policy, and we never ask for sensitive information such as your full bank account credentials through unsecured channels.

2. How We Use Your Information

The personal data we collect is used exclusively to operate, maintain, and improve the okbey platform for players in the Philippines. Your account information is used to verifyyour identity, process transactions, and ensure that your account remains secure at all times. We use your contact details to send important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited marketing messages without your consent. Transaction data is retained to comply with our anti-money laundering obligations under applicable Philippine regulations and to resolve any payment disputes that may arise. Technical and session data is analysed in aggregate to identify platform issues, optimise game performance, and enhance the mobile experience for Filipino players. We may also use your information to conduct responsible gaming checks and, where necessary, to contact you if we have concerns about your account activity. Under no circumstances will okbey sell, rent, or trade your personal data to third-party advertisers or data brokers.

3. Sharing Your Information

okbey shares your personal data only with trusted third parties who are strictly necessary for the operation of the platform, and only to the extent required for those specific purposes. Payment processors and banking partners receive the minimum financial data needed to complete your deposit or withdrawal transactions in Philippine pesos. Identity verification providers may receive your personal details to carry out Know Your Customer (KYC) checks as required by Philippine regulations. Our technology and hosting partners may have access to technical data as part of their service agreements, and all such partners are contractually bound to handle your data securely and confidentially. We may also disclose your information to regulatory authorities or law enforcement agencies if we are legally required to do so under Philippine law. We do not share your data with any party for marketing, advertising, or profiling purposes without your explicit consent.

4. How We Protect Your Data

We apply industry-standard security measures to protect your personal and financial information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the okbey platform is encrypted using secure protocols, ensuring that your information cannot be intercepted during transmission. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection laws. While we take every reasonable precaution, we also encourage you to use a strong, unique password for your okbey account and to never share your login credentials with anyone.

5. Cookies and Tracking

okbey uses cookies and similar tracking technologies to improve your experience on the platform and to ensure that certain features function correctly. Essential cookies are required for the platform to operate — they manage your login session, remember your preferences, and keep your account secure during each visit. Analytical cookies help us understand how players in the Philippines interact with the platform, which pages are most visited, and where improvements can be made. We do not use third-party advertising cookies or cross-site tracking technologies that would allow external parties to build a profile of your browsing behaviour. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain platform features. By continuing to use the okbey platform, you consent to our use of cookies as described in this section.

6. Your Rights Over Your Data

As a player registered with okbey in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to request a copy of the information we hold, to ask us to correct any inaccurate details, and to request the deletion of your data where it is no longer necessary for us to retain it. You may also object to certain types of processing or request that we restrict how we use your data while a dispute is being resolved. If you wish to exercise any of these rights, please contact our support team directly and we will respond within a reasonable timeframe in accordance with applicable Philippine data protection law. Please note that some data may need to be retained for legal or regulatory compliance purposes even after an account is closed. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

7. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of an account, in line with anti-money laundering requirements. Technical and session logs are retained for a shorter period and are used solely for security monitoring and platform improvement purposes. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request the deletion of your account, we will process your request promptly and confirm which data has been removed and which must be retained for compliance reasons. Our data retention practices are reviewed regularly to ensure they remain proportionate and in line with current Philippine regulations.

8. Changes to This Privacy Policy

okbey reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or applicable Philippine law. When we make significant changes, we will notify registered players through in-platform notifications or by email where possible, and the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so that you are always aware of how your data is being handled. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. If you have concerns about any changes, please contact our support team before continuing to use the platform. The most current version of this policy will always be available at this URL.